Easy Cancellation or Refunds
At Dareecha Couture, we take pride in the quality and craftsmanship of our custom-made dresses. Your satisfaction is our priority, and we have established a clear policy to ensure you are happy with your purchase before it even ships.
1. The “Dareecha Couture” Quality Assurance Check (Cancellation Window)
We operate on a no-return-after-delivery policy for our custom garments. To ensure you are completely satisfied before the dress leaves our studio, we have implemented a unique Quality Assurance Check:
- Video Call Inspection: Once your dress is complete, we will schedule a live video call with you to present the finished garment. During this call, we will show you all the details of the dress you ordered.
- Cancellation Option: This video call is your final opportunity to approve the dress. If, during this live inspection, you determine that the dress is not according to your expectations or the agreed-upon specifications, you may cancel the order immediately.
2. Refund Process for Cancelled Orders
If you choose to cancel your order during the video call inspection:
- Full Refund: We will happily process a full refund of the total amount you paid for the dress.
- Refund Timeline: Please allow 4 to 6 weeks from the date of cancellation for the refund to be processed and credited back to your original method of payment.
For any questions or concerns regarding returns, don’t hesitate to reach out to our dedicated customer service team. Your satisfaction is our priority.